Justin saw the problem right away. The new member of his paint team had done a great job on the entire room….except for a spot the size of a dinner plate that looked terrible.
“You didn’t clean the wall, did you?” he asked. The new member of the team looked dumbfounded. Justin continued, “That area on the wall was dirty before you started. And now the paint is different on that spot because you tried to paint over something that wasn’t supposed to be there. My guess is that it’s some old glue or grease that the builder didn’t see on the sheetrock.”
It didn’t matter to Justin or the client that the rest of the room looked great. That one spot was an eye-sore and would have to be addressed right away.