One of the challenges for small and midsize paint companies is the perception that others have of your business in the marketplace. It’s a catch 22 in many service businesses: you want your company to appear small enough to provide excellent service and care to the client, but large enough to handle any job request that is made.
The benefits of appearing larger than you are can be great. Having a company that is perceived as “large” offers credibility and validity that is hard to establish if the entire company is just you and a friend. The perception that one or two people are handling all the tasks from the painting to the bookkeeping and everything in between can give the customer the impression that there is too much potential for something to go wrong in the job. They might be asking, “How can one or two people handle all of this?”